News & Blog

News

Temporary network and phone outage Friday 24 February

Wednesday 22 February

Geelong Library & Heritage Centre’s internet service provider is performing essential maintenance. This will result in an internet outage affecting some of our services across our network.

The works will occur from Friday 24 February 3pm – Saturday 25 February at 9am.

All phones across our libraries will not work for the duration of the outage

The Geelong Regional Libraries app and Geelong Honours Them website will not work during this time. Some of our regular functions will be affected, particularly internet access at Geelong Library & Heritage Centre.

The impacts will vary depending on location. Please see a breakdown below.

All libraries in our network NOT including Geelong Library & Heritage Centre:

You can still: You cannot:
  • Browse the catalogue from home or in branch (but cannot place holds – staff can do this for you)
  • Use the library app
  • Access the internet on public PCs
  • Place holds (staff can do on your behalf)
  • Access WiFi
  • Login to eCollections that require a barcode and pin ​​​​​​​
  • Use already downloaded eCollections e.g. BorrowBox
 
  • Print documents
 

 

At Geelong Library & Heritage Centre, the outage means:

You can still: You cannot:
  • Use PCs (no internet)
  • Access internet on personal devices or public PCs
  • Print from Public PCs using a USB
  • Place holds themselves
(staff can do on your behalf)
 
  • Login to eCollections that require a barcode and pin ​​​​​​​
 
  • Browse the catalogue (OPACs will not function)
 
  • Release printing using Wireless Print

If you need to access WiFi during this time, you can do so at another library - visit our Locate page for the library nearest to you.

 

We're sorry for any inconvenience caused. We expect everything to resume service once the internet connection is restored, by 9am Saturday 25 February.

 

Back to news

You may also like...

News

Partnership events for adult audiences - Calling for EOIs

This is an opportunity for your community group or organisation to partner with us to present events for our adult audiences that will inform, entertain and enhance social connectedness.

News

Festive Season Closures

All of our libraries, mobile libraries and Kim barne thaliyu/Geelong Heritage Centre will be closed from Wednesday 25 December -Wednesday 1 January inclusive.

News

Support the library summer food drive

Donate fresh produce this summer to those experiencing food insecurity this December.

News

Call for First Nations voices: share your story

We invite First Nations people to participate in an oral history project, recording and preserving stories within the Kim barne thaliyu Geelong Heritage Centre archive. Interviews start in December.

News

The Library of Things: borrow more than just books!

The Library of Things provides members with a range of tech, practical and recreational non-book items available to borrow from your local library – for free!

News

Libraries closed & online services unavailable for Annual Staff Day - Friday 29 November

Please note all our library locations including mobile libraries are closed and online services unavailable on Friday 29 November for our annual staff training day.